Current Operating Status - VAMC Manchester, New Hampshire
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VAMC Manchester, New Hampshire

 

Current Operating Status

Situation Update

As of Thursday, March 19, 2020 7:56 PM EDT

If you have symptoms of fever, cough, and shortness of breath or have come into contact with someone who is sick, we are here for you. Most likely you have the flu or a common cold. Staying home to take care of yourself is one of the best ways to avoid spreading any of these illnesses. If you need medical advice, please call your provider at 800-892-8384 x 3199. You can also send a secure message email to your doctor for non-urgent concerns using MyHealtheVet at: https://www.myhealth.va.gov/mhv-portal-web/home

Manchester VA Urgent Care is not equipped to support medical emergencies.  If you have a life-threatening emergency call 911 or go to the closest Emergency Room.

Operational information at Manchester VA: (Scroll to bottom for CBOC facility Operational status updated: March 19, 2020)

Non-urgent elective surgeries/procedures are curtailed, and scheduled appointments are being rescheduled to keep our Veterans safe.  Dental procedures not urgent or emergent are also be rescheduled. Impacted Veterans are being contacted to reschedule. Veterans should contact their clinical team with questions. 800-892-8384 x 3199.

Access to New Hampshire VA facilities for visitors will be determined on a case-by-case decision where the visitor is critical to the care of the Veteran.  Only visitors without symptoms will be permitted to enter the Medical Center as dictated by the current situation.  No visitors under the age of 18 are permitted, including infantsNo Visitors will be allowed to wait in common areas (canteen areas, waiting rooms, vending areas, etc.). These restrictions apply to all care locations, including health care facilities, ambulatory care centers, urgent care centers, and emergency rooms.

VA Manchester Pharmacy Official Guidance for Prescription Refill Requests in Response to COVID-19

Pharmacy is switching to an all mail-order system in order to limit exposure to COVID-19.  Manchester VAMC Pharmacy Service medications and supplies will be mailed.  Veterans may request refills and renewals as follows:

Contacting the refill line at Refill Line: (603) 626-6543
Mailing in refill slips- complete and return by mail to the address on the slip
Pharmacy Call Center at 800-892-8384 x 3199
My HealtheVet at www.myhealth.va.gov   – choose “Ask a Pharmacist” If you need assistance getting established on My HealtheVet contact the administrator at 800-892-8384 ext. 2291

PLAN AHEAD:  Please allow 7-10 days for prescription delivery. Veterans may request expedited shipments and as well as changes to routine medications from 30-day fills to 90-day fills by calling 800-892-8384 x 3199

NOTE PRESCRIPTION LIMITATIONS:

  • VA Pharmacy cannot send patients greater than 30 day fills of controlled substances, supply items (wound care, urologic products, etc.) and certain high-risk medications. 
  • Manchester VA Pharmacy will not fill more than 90 days’ supply of maintenance medications or honor early refills.

What to expect:

• All who access the medical center, Community Based Outpatient Clinics or Brady Sullivan will be screened for symptoms of COVID-19
•  Signage has been placed at all entrances instructing any individual with symptoms of COVID-19, flu, or cold (fever, cough, or shortness of breath) to immediately notify staff at the entrances, ask for a mask to cover nose and mouth, sanitize hands, and follow additional instructions provided by our clinical staff.
•  Veterans will receive telephonic prescreening for scheduled appointments.
•  In the short term, to reduce the spread of infection Manchester VA has suspended events and gatherings through May 1, 2020.  This date is subject to change and based off the last confirmed COVID-19 case in New Hampshire. 

For information about your group call your provider 800-892-8384 x 3199.

For information on the COVID-19 virus go to:  https://www.va.gov/coronavirus/


As always, thank you for entrusting VA Manchester Health Care System with your healthcare needs. 

Facility Status

Parent Facility
Manchester VA Medical Center Normal Hours
COVID-19 (Coronavirus 2019) Community Outbreak NH
Community Based Outpatient Clinics
VA Portsmouth CBOC Limited Services
COVID-19 Effective March 13, 2020, Manchester VA Portsmouth and Somersworth Community Based Outpatient Clinics will be co-located at the VA Somersworth CBOC located at 5 Tarrascape Parkway, Somersworth NH. Patients have been called and appointments are on-going.
Community Based Outpatient Clinics
VA Somersworth CBOC Normal Hours
COVID-19 Effective March 13, 2020, Manchester VA Portsmouth and Somersworth Community Based Outpatient Clinics will be co-located at the VA Somersworth CBOC located at 5 Tarrascape Parkway, Somersworth NH. Patients have been called and appointments are on-going.
VA Tilton CBOC Normal Hours
VA Conway CBOC Normal Hours

Telephone Numbers

  • Emergency: 911
  • Veterans Crisis Line: 1-800-273-8255 (Press 1)
  • 24 Hour Nurse: Monday-Friday
    8:00 am-4:30 pm
    603-624-4366 x3199 or 1-800-892-8384 x3199
    including nights, weekends and holidays
  • Change Your Appointment: 603-624-4366 x3199 or
    1-800-892-8384 x3199
  • Media Inquiries: 1-800-892-8384 x6779 or Kristin.Pressly@va.gov
  • National Veterans Helpline: 1-800-507-4571
  • Patient Locator: Not Available
  • Pharmacy Refill: 603-626-6543 or
    1-800-892-8384 x6543, x3232
  • Staff Locator: Not Available
  • Telephone Care: Monday-Friday
    8:00 am-4:30 pm
    603-624-4366 x3199 or 1-800-892-8384 x3199
    including nights, weekends and holidays

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Emergency Preparedness - Are You Ready? 1. Have  Kit 2. Make a Plan 3. Be Informed.