Current Operating Status - VAMC Manchester, New Hampshire
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VAMC Manchester, New Hampshire

 

Current Operating Status

Situation Update

As of Tuesday, July 7, 2020 11:44 AM EDT

Veterans,
Our workforce has missed your presence at the medical center, and we remain committed to your safety. For you to have the best possible experience we are sharing what you should expect when visiting the medical center and what we need from you:
  • Please call to confirm all appointments before coming to the medical center
  • For the safety of our staff and Veterans, Virtual Care will continue.
  • Face to Face appointments will take place as deemed clinically appropriate by your provider.
  • As you enter the parking lot, there are staff members available who will ask you a few questions and guide you where you need to be.
  • You will be allowed to enter the facility if you have an appointment.
  • Lab services are by appointment only, and your provider will advise you if labs are required.
  • When you have an appointment at the facility, expect to be screened pre-appointment by phone and on the day of appointment in
  • Pharmacy - Veterans may request refills and renewals by contacting the refill line at Refill Line: (603) 626-6543, or by mailing in refill slips- complete and return by mail to the address on the slip.
  • Screening – Upon entry into the facility you will have a body temperature scan done. You will also be asked by an employee the reason for your visit and if you have any of the following symptoms:
  • FEVER OR CHILLS
  • CONGESTION OR RUNNY NOSE
  • COUGH
  • DIFFICULTY BREATHING
  • MUSCLE OR BODY ACHES
  • SORE THROAT
  • NEW LOSS OF TASTE OR SMELL
  • NAUSEA OR VOMITTING
  • SHORTNESS OF BREATH
  • FATIGUE
  • HEADACHE
  • DIARRHEA
 
   

VA Manchester Pharmacy Official Guidance for Prescription Refill Requests in Response to COVID-19

Pharmacy is switching to an all mail-order system in order to limit exposure to COVID-19.  Manchester VAMC Pharmacy Service medications and supplies will be mailed.  Veterans may request refills and renewals as follows:

Contacting the refill line at Refill Line: (603) 626-6543
Mailing in refill slips- complete and return by mail to the address on the slip
Pharmacy Call Center at 800-892-8384 x 3199
My HealtheVet at www.myhealth.va.gov   – choose “Ask a Pharmacist” If you need assistance getting established on My HealtheVet contact the administrator at 800-892-8384 ext. 2291

PLAN AHEAD:  Please allow 10-14 days for prescription delivery. Veterans may request expedited shipments and as well as changes to routine medications from 30-day fills to 90-day fills by calling 800-892-8384 x 3199

NOTE PRESCRIPTION LIMITATIONS:
  • VA Pharmacy cannot send patients greater than 30 day fills of controlled substances, supply items (wound care, urologic products, etc.) and certain high-risk medications. 
  • Manchester VA Pharmacy will not fill more than 90 days’ supply of maintenance medications or honor early refills.
Important to note:  
  • If anything changes prior to your appointment, please call the facility at 800-892-8384 x3199 as you will not be allowed into the building for your appointment.
  • If you have been tested for COVID-19 and are positive or pending results, please stay home and contact your provider for guidance.
  • All who enter the medical center are required to wear a mask. A mask will be provided to you at the screening point of entry if needed. 
  • To reduce foot traffic, we are asking Veterans to report to the facility 15 minutes prior to their appointment. (appointments are required to any destinations of interest for your safety).
  • Expect to be attending your appointments independently unless an escort is medically required
  • Individuals under the age of 18 years old will not have access to the medical center
  • When you check out, please ask your clerk if they can help you with other medical center business you need to conduct (again to reduce foot traffic and keep you safe).
  • Expect things to change! We are working out every detail to ensure your safety, and with that comes continuous monitoring of emerging guidance from VA, local, state and federal
Thank you in advance, your support ensures the safety of all.

Facility Status

Parent Facility
Manchester VA Medical Center Limited Services
COVID-19 (Coronavirus 2019) Community Outbreak NH
Community Based Outpatient Clinics
VA Portsmouth CBOC Limited Services
COVID-19 Effective March 13, 2020, Manchester VA Portsmouth and Somersworth Community Based Outpatient Clinics will be co-located at the VA Somersworth CBOC located at 5 Tarrascape Parkway, Somersworth NH. Patients have been called and appointments are on-going.
Community Based Outpatient Clinics
VA Somersworth CBOC Limited Services
COVID-19 All Community Based Outpatient Care is being delivered virtually. Veterans with questions should contact their provider 800-892-8384 x 3199
VA Tilton CBOC Limited Services
COVID-19 All Community Based Outpatient Care is being delivered virtually. Veterans with questions should contact their provider 800-892-8384 x 3199
VA Conway CBOC Limited Services
COVID-19 All Community Based Outpatient Care is being delivered virtually. Veterans with questions should contact their provider 800-892-8384 x 3199

Telephone Numbers

  • Emergency: 911
  • Veterans Crisis Line: 1-800-273-8255 (Press 1)
  • 24 Hour Nurse: Monday-Friday
    8:00 am-4:30 pm
    603-624-4366 x3199 or 1-800-892-8384 x3199
    including nights, weekends and holidays
  • Change Your Appointment: 603-624-4366 x3199 or
    1-800-892-8384 x3199
  • Media Inquiries: 1-800-892-8384 x6779 or Kristin.Pressly@va.gov
  • National Veterans Helpline: 1-800-507-4571
  • Patient Locator: Not Available
  • Pharmacy Refill: 603-626-6543 or
    1-800-892-8384 x6543, x3232
  • Staff Locator: Not Available
  • Telephone Care: Monday-Friday
    8:00 am-4:30 pm
    603-624-4366 x3199 or 1-800-892-8384 x3199
    including nights, weekends and holidays

Do you have a family disaster plan?

Now is the time to plan what you, your family, and your pets would do in the event of a hurricane or other natural disaster. Visit the "Ready America" web site for information and instructions for creating a family disaster plan.

Emergency Preparedness - Are You Ready? 1. Have  Kit 2. Make a Plan 3. Be Informed.