VAMC Manchester, New Hampshire
Alfred A. Montoya, Jr., MHA, FACHE, VHA- | 603-624-4366 Ext. 6000
Medical Center Director
Alfred A. Montoya, Jr. was appointed Medical Center Director of Manchester VA Medical Center on February 23, 2018. The permanent appointment followed an eight-month period in which Mr. Montoya served as Acting Director at Manchester VA. Prior to serving as the Acting Director at Manchester VA Medical Center, he was Medical Center Director at the White River Junction VA Medical Center. Mr. Montoya is a veteran of the U.S. Air Force serving for over 10 years as a Russian Cryptologic Linguist. He served as an Instructor of Technology and Military Science, providing our Air Force personnel operational training on the EC-130H Compass Call which is a system on a C-130 Hercules airframe that disrupts enemy command and control communications. Mr. Montoya has a bachelor’s degree in Occupational Education from Wayland Baptist University and a master’s degree in healthcare administration from Walden University. In April 2018, Mr. Montoya received the Early Career Healthcare Executive Award from the VA Regent for the American College of Healthcare Executives. Later in 2018, the New Hampshire Hospital Association honored Mr. Montoya its 2018 James A. Hamilton Founder’s Award. Most recently, the VA Secretary named Mr. Montoya the Medical Center Director Winner of the 2019 VA Secretary’s Awards for Excellence in Nursing and Advancement of Nursing.
Paul Zimmerman, DDS | 603-624-4366 Ext. 6519
Chief of Staff
Paul Zimmerman, DDS Chief of Staff Dr. Zimmerman was appointed as Deputy Chief of Staff for Manchester VA on July 20, 2017. He launched his VA career in 2002 with VA Maine as a Staff Dentist. In 2007 he was appointed Chief of Dental Services. He transitioned to the White River Junction VA Medical Center in 2015 as the Chief of Dentistry to help bring a dental presence back for the Veterans of Vermont and New Hampshire. Most recently he was Acting Chief of Quality Management and Deputy Associate Chief of Staff for Medical and Dental Education. Dr. Paul Zimmerman is a Graduate of The Ohio State University College of Dentistry and began his career with the US Army serving in Mannheim, Germany, before moving on to private practice in Augusta, Maine. Dr. Zimmerman served on the Audit and Budget Committees of the American Dental Association and is a past president of the Maine Dental Association. In 2013 he was the Associate Dean of the University New England College of Dental Medicine.
Kevin Forrest, FACHE | 603-624-4366 Ext. 6001
Mr. Kevin Forrest was appointed Associate Director, Manchester VA Medical Center, in January 2017. Mr. Forrest is a retired Lieutenant Colonel Army Medical Service Corps Officer with 24 years of service. He enlisted in the U.S. Army Reserve in 1986 as a Medical Laboratory Technician. Upon graduation from the University of New Hampshire in 1989, he received his Bachelor of Science Degree in Medical Technology and was commissioned as a Second Lieutenant in the U.S. Army Medical Service Corps. He subsequently earned a Master of Science in Clinical Laboratory Sciences and Healthcare Administration from the University of Massachusetts-Lowell. Previous positions include: Acting Assistant Director-Brockton Campus and Health System Specialist, VA Boston Healthcare System; Senior Director of Operations, Wentworth Health Partners, Dover, NH; Chief Operating Officer, Winn Army Community Hospital, Fort Stewart, Georgia; Executive Officer, Brooke Army Medical Center, Fort Sam Houston, Texas; Troop Commander and Executive Officer for the Landstuhl Dental Activity, Landstuhl, Germany and Chief, Population Health Programs and Data Management, TRICARE Europe. Other assignments include Administrative Director, Pathology Service, Blanchfield Army Community Hospital; Laboratory Manager, Winn Army Community Hospital, Fort Stewart, Georgia; Laboratory Manager, Silas B. Hays Army Community Hospital, Fort Ord, California; and, Assistant Director, Armed Services Blood Bank Center, Fort Ord, California. Mr. Forrest is a Fellow in the American College of Healthcare Executives and a Certified VHA Coach and Mentor. His awards include the 2009 Georgia Medical Society Community Outreach Award, the 1998 Outstanding Graduate Student Award from the College of Health Professions, University of Massachusetts-Lowell; and induction into the U.S. Army Medical Department’s Order of Military Medical Merit.
Bernadette Y. Jao | 603-624-4366
Associate Director for Patient/Nursing Services
Bernadette Y. Jao, DNP, MSN, RN-BC Associate Director Patient/Nursing Services Dr. Jao joined Manchester VA Medical Center's leadership team on January 22, 2018 and brings with her 34 years of Nursing experience and over 18 years of progressive leadership within VA. Dr. Jao served as a nurse leader and member of the leadership team at VISNs 8, 5, 2 & 4 Wilmington VA Medical Center in Delaware. A proven leader within VA, Dr. Jao holds a Doctorate in Nursing Practice (DNP) from Old Dominion University, Master of Science in Nursing from University of Phoenix and Bachelor of Science in Nursing from the University of the City of Manila. Dr. Jao is Board Certified by the American Nurses Credentialing Center as a Psychiatric-Mental Health Nurse. Dr. Jao is a member of the American Organization of Nurse Executives, Sigma Theta Tau International and Golden Key Honor Society. As a graduate and member of the VHA internal consultants' team, she has been serving as a Mental Health resource person for VA Medical Centers. She is a member of VA Central Office Nursing Services, Mental Health Field Advisory Committee since 2008 and remains as an ad-hoc member. Dr. Jao is the Chair of VISN 1 Organizational Health Committee, Co-Chair of Mentor-Mentee Training and serves on the VISN 1 Nursing Professional Standards Board committee. Dr. Jao led the efforts related to Manchester VA's Pathway to Excellence Journey. Most recently, the VA Secretary named Dr. Jao the Nurse Executive Winner of the 2019 VA Secretary's Awards for Excellence in Nursing and Advancement of Nursing. Dr. Jao's personal leadership philosophy is Working Together, Building Partnerships and Embracing Differences.